10 Star Gold Commitment

We are not simply a destination for purchasing a piano-we are a place where musicians gather to practice, perform, and be inspired. As the only piano store in the greater Seattle area offering a dedicated concert hall, we provide an environment worthy of the instrument itself.

Northwest Pianos is more than a showroom-it is a cultural home for pianists. Every interaction reflects genuine care, warmth, and professionalism.

Northwest Pianos is the only piano store in the Pacific Northwest that guarantees full credit toward a future upgrade on your original purchase.

This commitment is further elevated by the breadth of our selection. As the official dealer for Fazioli (Italy), Carl Sauter (Germany), Petrof (Czech Republic), Kawai (Japan), JAPQA Pre-Owned Yamaha (Japan), Hailun (manufactured in Japan), and Henry F. Miller, we provide a curated pathway for every stage of a pianist's journey.

We are also the only store in Washington State-and the broader Pacific Northwest-to extend this Unlimited Trade-Up Guarantee to digital pianos.

Our selection spans both new and meticulously curated pre-owned instruments, ensuring that every pianist-from emerging artist to seasoned performer-finds the ideal instrument.

We stand firmly behind our pricing. If you find a comparable instrument offered at a lower price within the Pacific Northwest, we will match it. We will also make every reasonable effort to align with competitive pricing across the United States.

Our commitment is simple: unmatched quality at the most compelling value.

Every Certified Pre-Owned piano includes a 10-year warranty, further enhanced by our exclusive Diamond Warranty-offering extended protection beyond industry standards.

This is among the most comprehensive warranty programs available in the region.

As a family-owned business, our team brings together more than three centuries of combined experience across every dimension of the piano world-performance, craftsmanship, restoration, and education.

Our guidance is thoughtful, informed, and tailored. There is virtually no question we cannot answer.

Every instrument undergoes a rigorous 88-point inspection, followed by expert servicing and careful preparation before entering your home.

This meticulous process ensures that every piano we present meets the highest standards of performance, reliability, and musical expression.

We offer a range of refined financing solutions through our premium partnerships with Piano Credit Company, FW Financing, and Allegro Financing.

Our scale and volume allow us to secure uniquely favorable terms-making world-class instruments more accessible without sacrificing quality.

Northwest Pianos serves as the West Coast Service Center for Hailun, Petrof, and JAPQA Pre-Owned Yamaha pianos.

Our technicians are internationally trained, and our standing within the industry grants us access to specialized components typically reserved for manufacturers-including original Steinway parts sourced from Europe.

This ensures that every instrument we service is maintained to the highest possible standard.

We proudly support musicians throughout the greater Seattle area, as well as visiting artists seeking a space to practice and perform. Alongside Mercer Performance Hall, we offer practice facilities to the public.

Clients who purchase a piano from us receive complimentary use of Mercer Performance Hall for one special event-an opportunity to celebrate their instrument in a true performance setting.

Above all, we stand behind your satisfaction. We are committed to finding solutions in even the most demanding situations, including facilitating exchanges within comparable value ranges.